FAQ's NOTE
Q. Difference between No-live events AND Yes-live events.
A: There is only one difference between the two i.e, the frequency of API updates. In no-live events, API updates the data only twice a day. Whereas, in yes-live events, API data is available anytime, any seconds with live events. So the price are same but API fees are different.
Q. Why is there API fee while other APIs such as Youtube, Facebook etc. are free?
A: Unlike other APIs, sports data API cost a lot as they come from third party source i.e from various bookmakers. In comparison to other sport data API providers, our price is minimum or very negligible. Moreover, paying monthly/yearly API fee also make sure that you don’t have a fear of losing out or API feed getting stopped all of a sudden.
Q. Will my website stop working if I no longer pay API fee?
A: No. Your website will keep working irrespective of API feed. But all your sports scores, fixtures, results etc will stop getting feed. However, if in case, you have a temporary problem of paying API fee for a month or two, you can request us for grace period. We will rollover the fee until you are ready to pay — to make sure that your website keep working smooth even during your bad days.
Q. What happens after I purchase the product?
A: After we receive the order, you will receive acknowledgement mail from us within 24 hours. Forward, we will instruct for further details on domain name and hosting arrangement. If all goes smooth, you will have your website running within 4-5 days. Once installation is complete, we will hand over your admin details, cpanel details etc.
Q. What are the things I need to provide?
A: You will just need to provide your domain name. You can register domain name at GoDaddy.com or any other registrar. And hosting details ONLY if you wish to host in your own, else nothing is required if you are hosting with us. As you will be getting 1 month free hosting with us, you will have a plenty of time to take your decision on hosting.
Q. Can I host in my own or already have host with another company?
A: Yes, of course you can do whatever you want to do with your licensed script. We will just need hosting details for installation.
Q. Can I edit the source code?
A: Yes, you can. But you are not allowed to re-sell or use it in multiple websites. You will need separate license for each separate domain.
Q. What will be the hosting cost?
A: Our hosting cost is at least 20% lower than any hosting companies in the market. Our cloud server starts from $49/m with basic technical support..
Q. Do I need technical knowledge to run this website?
A: NO. Not really! The software itself runs in automatic mode. About 90% of the features is automatic. You don’t probably need to touch a thing except for user management or cashier (in case of providing premium picks or conducting tournaments). For security and server support, you get free regular support when you are hosting with us. Other issues or need to add features or customization, we are always ready to help.
Q. How is the support?
A: We provide regular support via mail or skype round the clock. We also provide premium support where we monitor your website on a daily basis. This way you can just sit back and solely focus on your marketing plans. Do you have any other queries, connect us on Skype: support@sportscaff.com
Q. Is it necessary to contact us before making purchase?
A: Not really! You can just purchase from here and we will complete the rest.
Q. Quickly reach out to us?
A: Just email or skype at support@sportscaff.com/WhatsApp: +91 9123889107
